Refund policy
Last updated: April 2026
We offer a 14-day return policy. You have 14 days after receiving your item to request a return.
1. Return Eligibility
To be eligible for a return, your item must meet all of the following:
- Unused and not field-tested
- In the same condition as received
- In original packaging with all components included
- Accompanied by proof of purchase
Products that show any signs of use, wear, or outdoor use will not be accepted for return.
2. How to Start a Return
To request a return, contact us at: admin@bowlinkoutdoors.com
If your return is approved, we will provide instructions on how to send your item back.
- Customers are responsible for all return shipping costs
- We recommend using a trackable shipping method
Items sent back without prior approval will not be accepted.
3. Damages and Issues
Please inspect your order upon arrival.
If your item is:
- Damaged
- Defective
- Incorrect
Contact us immediately at admin@bowlinkoutdoors.com so we can resolve the issue.
4. Non-Returnable Items
We do not accept returns on:
- Used or field-tested products
- Gift cards
- Custom or special-order products
- Final sale items (clearly marked at time of purchase)
5. Exchanges
We do not offer direct exchanges.
To receive a different item:
- Request a return (if eligible)
- Place a new order
6. Refunds
Once your return is received and inspected, we will notify you of the outcome.
If approved:
- Refunds are issued to your original payment method
- Processing time is typically within 10 business days
Shipping costs are non-refundable.
7. Late or Missing Refunds
If more than 15 business days have passed since your refund was approved, please contact us at: admin@bowlinkoutdoors.com